| Sort by : Name | Date | Overall rating | Downloads | | | | | |
| Help Desk-99 | 1/10/2007 |  | 1454 | | Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. License: Shareware
Size: 4.97 Mb
[buy now for $180] |  |
| | Boldcenter Operator Client .NET | 5/24/2005 | | 1447 | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. License: Freeware
Size: 4.16 Mb
[buy now for $0] |  |
| | EasyDesk Helpdesk | 1/11/2007 | | 1446 | EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Also suitable for recording workload, jobs to be done etc...
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0License: Shareware
Size: 4.77 Mb
[buy now for $49] |  |
| | LIVECHAT Contact Center | 11/18/2007 | | 1438 | | LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales. License: Commercial
Size: 6.54 Mb
[buy now for $33] |  |
| | ReplyButler | 1/1/2008 | | 1431 | | How often do you write "Dear Mr. ..." and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that's not enough, the software can also administrate your text modules. License: Freeware
Size: 1.98 Mb
[buy now for $0.00] |  |
| | Problem Solved | 12/28/2004 | | 1418 | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. License: Shareware
Size: 6.01 Mb
[buy now for $199.00] |  |
| | Call Centre | 8/11/2003 | | 1402 | | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. License: Shareware
Size: 3.87 Mb
[buy now for $120] |  |
| | VenusValley Live Support | 7/14/2003 | | 1400 | VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time.
Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.License: Shareware
Size: 51.11 Kb
[buy now for $16.95] |  |
| | Request Tracker | 2/17/2005 | | 1360 | | Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. License: Shareware
Size: 4.70 Mb
[buy now for $149] |  |
| | Commit CRM | 8/17/2006 | | 1350 | | Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity. License: Commercial
Size: 17.87 Mb
[buy now for $249] |  |
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