| Sort by : Name | Date | Overall rating | Downloads | | | | | |
| Global Site Support | 6/22/2005 |  | 976 | | Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required License: Commercial
Size: 290.54 Kb
[buy now for $23.00] |  |
| | Boldcenter Operator Client .NET | 5/24/2005 | | 1447 | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. License: Freeware
Size: 4.16 Mb
[buy now for $0] |  |
| | Request Tracker | 2/17/2005 | | 1360 | | Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. License: Shareware
Size: 4.70 Mb
[buy now for $149] |  |
| | VueChat Enterprise Server | 1/1/2005 | | 437 | | Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). License: Shareware
Size: 607.87 Kb
[buy now for $19] |  |
| | AccessAble Help Desk Pro Edition | 12/31/2004 | | 686 | | A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. License: Shareware
Size: 26.30 Mb
[buy now for $499] |  |
| | Problem Solved | 12/28/2004 | | 1418 | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. License: Shareware
Size: 6.01 Mb
[buy now for $199.00] |  |
| | DNA Helpdesk | 11/29/2004 | | 664 | | Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req License: Demo
Size: 49.22 Kb
[buy now for $1600.00] |  |
| | logonmypc | 7/4/2004 | | 116 | | LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com. License: Shareware
Size: 625.59 Kb
[buy now for $6] |  |
| | Cafeman | 1/1/2004 | | 1150 | Here are some key features of "CafeMan":
· Keeping track of user activity.
· Automating the billing process.
· Implementing pre paid system.
· Relief from the bargaining problems.
· Taking care of hundreds of users in a moment.
· Being accurate with the management.
· This becomes the evidence, if you require.
· Guards your cafe against illegal activities.License: Shareware
Size: 17.00 Mb
[buy now for $49] |  |
| | Call Centre | 8/11/2003 | | 1402 | | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. License: Shareware
Size: 3.87 Mb
[buy now for $120] |  |
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