| Sort by : Name | Date | Overall rating | Downloads | | | | | |
| Macros | 5/22/2007 |  | 933 | Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.License: Shareware
Size: 951.80 Kb
[buy now for $29.95] |  |
| | PC-in-IE | 4/14/2007 | | 673 | | Access your computer connected to the Intranet/Internet via Internet Explorer from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important documents and data files from your home or office computer while on road.You can see the desktop of your Host-side PC and using your keyboard and mouse launch applications,read e-mails and edit documents as if you were directly working on that computer. License: Shareware
Size: 2.54 Mb
[buy now for $19.95] |  |
| | ieSupportManager Helpdesk | 3/27/2007 | | 1071 | | ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. License: Demo
Size: 15.40 Mb
[buy now for $630] |  |
| | Polar Help Desk Free | 2/19/2007 | | 1206 | | Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. License: Freeware
Size: 9.49 Mb
[buy now for $0] |  |
| | DataTrack System | 1/17/2007 | | 556 | | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. License: Commercial
Size: 4.40 Mb
[buy now for $349.99] |  |
| | EasyDesk Helpdesk | 1/11/2007 | | 1446 | EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Also suitable for recording workload, jobs to be done etc...
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0License: Shareware
Size: 4.77 Mb
[buy now for $49] |  |
| | Help Desk-99 | 1/10/2007 | | 1454 | | Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. License: Shareware
Size: 4.97 Mb
[buy now for $180] |  |
| | Public Folder HelpDesk for Outlook | 1/10/2007 | | 0 | | Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. License: Shareware
Size: 6.76 Mb
[buy now for $690] |  |
| | Help Desk for IIS | 12/21/2006 | | 1051 | Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.License: Shareware
Size: 4.11 Mb
[buy now for $199] |  |
| | IPI.HELPDESK | 12/20/2006 | | 293 | | Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore. License: Demo
Size: 1.56 Mb
[buy now for $99.95] |  |
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